CHARTING YOUR COURSE TO ANSWERS
Lost in the fog of website questions? We’ve mapped out everything you need to know about our process, pricing, and plans. No cryptic responses. No hidden surprises. Just clear answers ahead.
WEBSITE QUESTIONS
Curious about how our website process works? This section covers the most common questions about our professional website design approach, including detailed explanations of what’s included in your project, how our streamlined process delivers exceptional results, why we focus on pre-built designs, and exactly what you can expect during our three-week timeline. We break down everything from content requirements to revision processes so you understand exactly what to expect when working with us.
What exactly is a prebuilt website?
A prebuilt website is a complete, ready-to-go website. It includes your chosen design, professionally written content placed on every page, carefully selected images, and all essential features already set up. The “prebuilt” part means the core design and structure are proven and ready – we’re not wasting time debating layouts and features that we know work. You get a complete, professional website customized for your business without the traditional web design circus.
What's included in my website?
Your professional website launches with everything essential: mobile-responsive design, SEO baked into every page, contact forms, detailed service pages, and location targeting – all built using the Elementor drag-and-drop editor so you can easily update content yourself. Technical SEO is handled from day one, including sitemaps, semantic markup, and local business targeting. No bloat, just features that drive real business results.
How does the process work?
Choose your design and pay $299 down. Fill out one questionnaire. We build your new website site in 3 weeks. You review and request any refinements. Once you’re satisfied, pay the remaining balance and launch. That’s it.
Why do you only offer pre-built designs?
Because custom design is usually a waste of time and money for small businesses. We deliver high-quality, professional websites that help small businesses compete with bigger companies online. Our pre-built website designs are proven to convert visitors into customers, carefully crafted to represent your business professionally while stripping away unnecessary complexity. You get the polished, credible online presence your business needs without the custom design price tag or timeline – and you save countless hours not sitting in design meetings or making technical decisions.
What if I need changes after reviewing my site?
Request any refinements you need before launch. We’ll make the changes until you’re completely satisfied. After launch, you can easily make small content updates yourself using our simple drag-and-drop editor – no technical skills needed. For bigger changes or if you’d rather not deal with updates at all, take advantage of our straightforward wordpress website maintenance plans.
How do you deliver in 3 weeks?
What do I need to provide?
WEBSITE MAINTENANCE QUESTIONS
What's covered in the maintenance plans?
How do I request changes?
What happens if I need more hours?
Additional hours are $150/hour. If your requested changes will exceed your available hours, we’ll provide an estimate and wait for your approval before starting any work. No surprises, no hidden fees – just clear communication about what you need and what it will cost.
How do updates work?
What's the turnaround time on a website change request?
Most changes are completed within 1-2 business days. Maintenance plan subscribers get immediate turnaround, while non-plan changes require approval of hourly charges first. Want the fastest updates? Choose a plan that fits your needs.
How often will you update my WordPress core software & plugins?
We shoot for once every 60 days or so. We try to wait until large security patches are released, then give them some time for bug fixes to ensure our updates are impactful and only done when neccessary.
GETTING STARTED
What's the first step?
Choose your design and pay the $299 down payment. We’ll send your questionnaire and get started immediately.
How do payments work?
What happens after I choose a design?
What forms of payment do you accept?
OWNERSHIP & CONTROL
We believe your website should be 100% yours. These answers provide important information about website ownership, domain name registration, hosting services, and the complete control you maintain over your digital property. Learn about your access levels, what happens if you want to move your site in the future, how we handle hosting, and our no-credit policy that ensures your website represents your brand alone without any attribution links back to us.
Who owns the website?
How do domains and hosting work?
You register your own domain and hosting accounts. We guide you through domain registrar options & purchasing your domain, then we offer website hosting recommendations, then walk you through how to securly invite us so we can build everything out and make your new website live. This keeps you in complete control.
Can I move my site later?
What access do I have?
Will you place a design credit/link on my site when done?
TECHNICAL DETAILS
Behind every great website is solid technical foundation. This section answers critical technical questions about our website platform choice, responsive design implementation, search engine optimization practices, and comprehensive security measures. We explain our approach to mobile compatibility, the on-page SEO elements included with every site, how we keep your website secure from threats, and why we’ve selected WordPress as our platform of choice for both performance and flexibility.
What platform do you use?
WordPress – stripped of complexity. We’ve killed the bloat and use only essential, best-in-class tools:
- Elementor for simple drag-and-drop editing
- WP Engine for rock-solid hosting
- Cloudflare for domain and DNS management
- SEOPress Pro for built-in SEO optimization
- Updraft Plus for automated off-site backups
- Wordfence for website security
We deliberately keep plugins to a minimum to maximize security and performance. No unnecessary add-ons. Just a streamlined, secure system that works.
Is my site mobile-friendly?
What about SEO?
- Robust service, industry, and location pages that tell search engines exactly what you do, who you serve, and where you work
- Strategic content writing targeting your key services and locations
- Internal linking between all important pages
- Custom schema markup on every key page
- Proper redirection of any existing backlinks
- Technical optimization including sitemaps and semantic markup
How secure is my website?
We take a stripped-down approach to security – using only essential, best-in-class tools and limiting potential security holes:
- WP Engine hosting provides enterprise-grade security and daily backups
- Cloudflare adds an extra layer of protection against attacks
- Amazon Turnstile prevents bot attacks on your login page
- Wordfence actively monitors and blocks malicious activity
We minimize plugins to reduce potential security vulnerabilities. All WordPress core and plugin updates are handled through our maintenance plans. No unnecessary plugins creating security risks. No complex setups to maintain. Just a carefully selected stack of security tools that work.
